What Are Your Areas of Concern, Influence, and Control?

What Are Your Areas of Concern, Influence, and Control?

One of the lessons I had to re-learn recently was Stephen Covey’s Circle of Concern.  This is because I found myself getting involved in things which were not part of my immediate goals. When I first came across this model in the 90’s I remember thinking how well it captured the butterfly mind.  This is ..

The Secret to Increasing Your Power and Influence

The Secret to Increasing Your Power and Influence

“Mastering others is strength, mastering yourself is true power.”  Lao-Tzu (604-531 BC) Chinese Philosopher Most of us will have some concept of what we actually mean by the word Power.  Some people view power as positive, others as negative.   Some have an emotional response to it and some look at the possible consequences.  You may ..

Is Your Wheel of Life Balanced?

Is Your Wheel of Life Balanced?

Did you know that during your lifetime you spend on average 99,117 hours at work?  This statistic actually means very little, as most statistics do, and raises more questions than answers; however, you get the drift.  You spend a whole lot of time in your working environment, whether you are actually working, chatting, or staring ..

Help! My Boss is a Bully

Help! My Boss is a Bully

In my last article on dealing with backstabbers, I mentioned that I consider backstabbing and bullying to be different behaviors and here’s my take on it. One definition of workplace bullying is persistent offensive, intimidating, humiliating behavior, which attempts to undermine an individual or group of employees. Bullying is generally carried out face-to-face but can ..

Dealing with Backstabbers at the Workplace

Dealing with Backstabbers at the Workplace

It’s one of life’s harder facts.  Some people believe that to climb up the corporate ladder, they need to kick someone off the rungs; and it doesn’t matter if that person is you. While researching unacceptable behaviors at work, I have asked dozens of people if they have ever experienced back-stabbing.  The answer is invariably ..

When Business Meetings Are a Waste of Time

When Business Meetings Are a Waste of Time

Does it ever seem to you that senior management cannot make a decision without calling a meeting of everyone even remotely connected with the issue? In my experience, such meetings are frequently called at very short notice; people are obliged to attend; and decisions take ages to be actioned.  In fact, sometimes another meeting has ..

Office Politics: Blaming the Previous Employee

Office Politics: Blaming the Previous Employee

I was reminded this morning of an old story.  A manager is given a golden handshake from his cushy job in a large organization.  At his farewell party, he meets Tom, his eventual replacement.  They share a drink or two, and Tom asks the outgoing manager if he has any advice for him. The outgoing ..

The Reality of the Win-Win Solution

The Reality of the Win-Win Solution

A while back I got into a conversation with an Olympic medalist and world champion on the concept of Win/Win. He was puzzled because in his world, there was only one winner. If you don’t win, you lose. It’s a valid point and one worth addressing. Win/win does not always mean a solution where everyone is 100% ..

When You Have To Deal With Unreasonable Customers

When You Have To Deal With Unreasonable Customers

Have you noticed an increase in the number of “unreasonable” people you are dealing with in your business?  Well, you’re not alone. Experts have noted there is a trend in our society towards unreasonable or anti-social behavior.  But if you seem to have more than your fair share of “unreasonable” customers, then take a closer ..

When Difficult People Think You Are the Problem

When Difficult People Think You Are the Problem

Editor’s Note: Kouhl has partnered with Hoda Lacy, prominent coach on matters of workplace conflict, to bring you a series of articles that would help enhance your career. If I asked you to name three people whom you consider to be “difficult”, how long would it take? Typical responses are “Only three?” You may have ..